In-Office Technology Assistance
In-Office Technology Assistance
When and Where You Need It
You don’t have time to take your server, network, and computer system to a brick-and-mortar location. You need an expert to come to you and provide you with the white-glove treatment that you deserve.
Review
No decisions can be made until a review of the issues that you are experiencing has been done. As we listen to and take note of what you are saying, we learn about the immediate problem as well as get to know you better so that we can help you learn about your technology as well.
Diagnose
Once we’ve reviewed the issues at hand and have gotten to know you a little better, we will diagnose the root-cause of the problem. The diagnostics will likely include hardware, software, peripheral, and network diagnostics. We pride ourselves in being thorough and efficient.
Repair
There might be a quick-fix bandaid-style repair to the issue that you are experiencing. However, there is typically an underlying issue that, if addressed and repaired properly, will eliminate or greatly diminish the likelihood of the problem arising again. Root-cause analysis is key to this successful and long term repair.